Why AI means 10x more work before 10x less | Steve Lucas, CEO of Boomi

Welcome to the new episode of the TNW Podcast, the show where we discuss the latest developments in the technology ecosystem and feature interviews with some of the most influential people in the industry.

In today’s episode, we’re happy to present an interview with Steve Lucas, chairman and CEO of Boomi, a data activation company that delivers integration, automation, and AI capability to over 30,000 companies. Steve explains why he expects AI to bring 10x more work before there’s 10x less, and why he thinks the SaaS apocalypse is overrated.

We dig into why telling your team to use AI doesn’t work, how AI handles about half of Boomi’s accounts payable with humans in the loop, and why AI projects get stuck on data. Steve shares how Boomi tripled revenue in 4 years and why his book, Digital Impact, argues AI may give us back our humanity. His advice for anyone starting out: be curious.

Feel free to email us with any questions, suggestions, and opinions at contact@thenextweb.com.

Chapters

00:00 Intro
00:42 From Microsoft to Marketo
02:22 Why companies need a platform like Boomi
04:01 Where the name Boomi comes from
04:58 How Boomi rolls out AI internally
06:25 10x more work and the SaaS apocalypse
08:41 Where companies get stuck with AI
09:21 Which AI agents drive ROI
10:39 Have we already reached AGI?
11:48 How Steve spends his days
14:12 Digital Impact and 350 productivity apps
16:00 How Boomi tripled revenue
17:40 Why saying no is the hardest part
19:29 What's next: AI governance
20:40 Advice for new grads: be curious
Why AI means 10x more work before 10x less | Steve Lucas, CEO of Boomi
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